THE LAST DITCH

Today I finished reading Walter Isaacson's excellent biography of Steve Jobs. As a long-time Apple user, I was vaguely aware of most of the key facts of Jobs' life, but Isaacson has pulled it all together and filled it out with data from 40 interviews with the man himself and many more with the people in his life. I would have said 'business life' but in Jobs case it's an artificial distinction. He may have had a wife and children, but it's pretty clear from the book that his real family was the company he founded. His life's work was to infuse it with his business DNA to such an extent that his personality would live on. And what a personality.

Isaacson constantly highlights the contradiction between the counter-culture, right-on Jobs persona and his business ruthlessness; particularly the shocking way he would treat the people around him. They were heroes or morons. Their work was genius or crap. He was, ironically, very binary in his thinking. He had his name on many patents, but the book makes pretty clear that his contribution to design was to reject endless versions proposed by his staff until one was exactly right. He had a hippyish disdain for money as a business motivator (claiming profits were only relevant in that they allowed the company to make more great products). He eschewed the trappings of wealth, living relatively simply with no bodyguards or home security. He lived so frugally (by the standards of billionaires) that his young son described another computer mogul on whose yacht the Jobs family sometimes stayed as 'our rich friend'. Yet he was aggressive in demanding that his contribution be recognised by financial rewards.

This was a man so obsessed with manufacturing perfection that he took months to agree to buy his family a washing machine. A man who sat in an empty mansion because he couldn't find furniture made to his standards. A driven, often rather nasty man who did not suffer fools at all. He had an unpleasant term for what happens when businesses grow large and coasting second-raters fill the payroll. He didn't want his company 'larded' with such people. He was an impulsive hirer and a ruthless firer.

Reflecting on the book, I am not sure that there's any contradiction between his veganism, his Eastern mysticism, his acid-dropping out-thereness and his ruthlessness. The youth culture of the 60s made a new ethic out of that generation's selfishness. It destroyed the frail net of social obligations that tied people together in families and communities, insisting instead on a voyage of self-discovery and a shallow obsession with self-gratification; chemical, sexual or otherwise. Jobs was really just the ultimate hippy. Only from within his famous 'reality distortion field' could he have continued to rail against the East Coast suits of corporate America while heading the most valuable corporation on the planet.

He called so many people assholes (and worse) that – depite this blog's usual mild language – I feel little compunction in saying he was the greatest hippy asshole of them all. On the one hand he refused a dedicated parking space because he wasn't that kind of CEO, but on the other hand he parked his licence-plate free Mercedes in the disabled bay. Unlike most self-indulgent 60s types, however, he worked tirelessly to make something of lasting value. His products were so 'amazingly great' that I really wanted to like him. It's simply impossible alas. However, I can enjoy Wagner's work without liking the man and I can do the same with Apple's products.

As a Apple stockholder, I hope Jobs achieved his ambition of steeping the company in his business values. I find it hard to imagine that the submissive types who could bear to work closely with such a screaming monster can possibly become charismatic leaders themselves. Time will tell. If not, maybe that won't be such a bad thing as long as Steve Jobs' only endearing quality – his love for quality products – lives on.

6 responses to “Steve Jobs: The Exclusive Biography by Walter Isaacson”

  1. fredthrung@googlemail.com Avatar
    fredthrung@googlemail.com

    In the early 80s I was a member of a thriving Apple community (we’re talking Apple][e here). When Lisa was announced Jobs and Wozniak rode roughshod over their fanatical supporters (IIRC they were forbidden from attending the lauch event). I still havent’t forgiven them!

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  2. Moggsy Avatar
    Moggsy

    I did not read the book yet, not sure if I wil or not. But the coasters? I can maybe see where he is coming from there.
    I don’t want to be mean but in small companies most everyone works hard, pulls their weight. In bigger organisations you do get coasters and they are parasites on other people’s hard work.
    But on the bigger picture, I guess to be that successful you will upset some people and make enemies.

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  3. Lord T Avatar
    Lord T

    Jobs certainly was a driven character but I get to sleep fine so I’ll give it a miss thanks.

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  4. Devil's Kitchen Avatar

    Tom,
    I am sorry that you feel this way. Mainly because it is a sad failure on your part to understand the man. That’s understandable because Isaacson’s “biography” fails to include all of the funny, whimsical and downright kind things that Steve Jobs did for people—many of which surfaced (especially on the internet, from those who had met him) after his death.
    Do you seriously think that the reason that you prefer to use Macs is because Jobs was a shit? Or because he was a plagiarist?
    No. Fuck that.
    The reason that you prefer Macs is because Jobs actually cared about the small things that makes peoples’ lives easier. Just as I try to when I am designing interfaces.
    I would write a long explanation of why Jobs was brilliant, but John Gruber has done a better job than I could: http://daringfireball.net/2011/11/getting_steve_jobs_wrong
    In my job, I am just as demanding as Jobs was. I do not have the clout to be so direct, but my vision is as straight and as strong as his. In the fullness of time, you will hear of me because I will have reshaped web interfaces—in the same way as Jobs did for the computers we now know.
    I won’t compromise because I know I am right: Jobs did not compromise because he knew he was right.
    Whilst I can only dream of being like him, I can only dream that because he existed.
    I have learned that the consumer comes first and that small things matter. I do not take Isaacson’s hack biography of Jobs any more seriously than I would take Isaacson’s hack interpretation of libertarianism.
    In the end, Jobs’ legacy is that you prefer the products that he auteured. Nothing else matters.
    DK

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  5. Lord T Avatar
    Lord T

    DK,
    Can’t argue with that. He was driven and the results show. I hope that Tim whatsisname is even half as good.

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  6. JMB Avatar

    I haven’t read the book and have pretty well decided to give it a miss. I have read so many of the articles written after Steve Job’s death that I, like you, found him to be pretty unpleasant in so many areas, not least of how he treated others on so many occasions, not only those in his employ. A whole bookful would be just too concentrated a dose of this often unpleasant if very talented man.
    That’s not so say I don’t appreciate the Apple products, if not always their marketing and business practices. Hopefully the company will continue to wow us with their future products despite his sad loss.

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Tom is a retired international lawyer. He was a partner in a City of London law firm and spent almost twenty years abroad serving clients from all over the world.

Returning to London on retirement in 2011, he was dismayed to discover how much liberty had been lost in the UK while he was away.

He’s a classical liberal (libertarian, if you must) who, like his illustrious namesake, considers that

“…government even in its best state is but a necessary evil; in its worst state an intolerable one.”

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